Uninstall Symantec Backup Exec 2014 Remote Agent for Windows Systems (RAWS)

as i couldn’t find a hint on howto uninstall Backup Exec 2014 Agent from my GUI-free Windows Core Servers here a short summary of how you can do it:

i found the “_Setup.exe” I was looking for in the following folder

C:\Windows\Installer\{856D9205-4AA3-48FB-ADD2-CE6EFF23ED9E}\

to find out how to uninstall the agent i ran “_Setup.exe /?” on one of my other servers (which has a GUI):

tz4014_00022

to uninstall the 64 bit version one has to run the the following command

C:\Windows\Installer\{856D9205-4AA3-48FB-ADD2-CE6EFF23ED9E}\_Setup.exe /RAWSX64: /S: /U:

and wait until the “_Setup”-process disappears in the taskmanager

installing FEP client 2010 update rollup 1 on windows 8

as i could not find any other source i did the installation as follows …

download the 22 MB big exe file in the appropriate architecture from http://go.microsoft.com/fwlink/?LinkId=223229 run it and choose a directory to extract the files to …

installing FEP client 2010 update rollup 1 on windows 8

when done navigate to the subfolder “FepExt\msp” and find the file “FEP2010-FEPEXT-KB2551095-x64-DEU.msp” extract that (using 7-zip) or similar to a new folder …

installing FEP client 2010 update rollup 1 on windows 8

you will now find the updated setup “FEPInstall.exe” (version 2.1.1116.0) in the new created folder which is the version including the Rollup Update 1 …

copy that and install it to your new windows 8 or windows server 2012 systems …

uninstalling FEP client 2010 from windows 8 to update to FEP 2010 with Update Rollup 1

when trying to remove the previously installed (but not supported) FEP 2010 on windows 8 you are prompted with an error …

therefore .. here are the steps to uninstall it …

by default  the 64-bit version is installed to c:\Program Files\Microsoft Security Client\ … therein you will find the “setup.exe” … rightclick it and change the compatibilty to “Windows 7” an close the window with “OK” …

uninstalling FEP client 2010 from windows 8 to update to FEP 2010 with Update Rollup 1

now run the following command by simply entering it into the start screen search bar and accept it with return …

"c:\Program Files\Microsoft Security Client\setup.exe" /x

uninstalling FEP client 2010 from windows 8 to update to FEP 2010 with Update Rollup 1

this will initiate the uninstall process …

you may now install FEP 2010 with update rollup 1